Cornell University - Johnson Graduate School of Management
111 Sage Hall
NY 14853-6201
Ithaca
United States
Leadership Symposium (Live via Zoom)
Hospitality Symposium (Live via Zoom)
Virtual Care (1 Elective Course):
Telemedicine
Virtual Communication
Patients as Consumers (1 Elective Course):
Developing Service Excellence Competencies
Delivering an Excellent Customer Experience for Your Organization
Interpreting the Behavior of Others
Strategy (1 Elective Course):
Quality and Process Improvement Metrics and Strategies for Healthcare
Setting Internal and External Conditions for Success
Leadership (1 Elective Course):
Managing People in a Healthcare Setting
Leading in a VUCA World
Crisis Communication Planning
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Cornell University - Johnson Graduate School of Management
111 Sage Hall
NY 14853-6201
Ithaca
United States