Family companies are the engines of economic develop across the world, and they play an important role in labor market, employing the vast majority of private sector workers. They also tend to be more resilient than other companies with lower insolvency rates through crises.

This innovative approach to problem-solving puts executives in their customers’ shoes, so that they can better understand their unmet, or unarticulated, needs. A number of executive education programs have now been created by business schools to help guide managers and leaders through the design thinking process.

The need to trade-off efficiency for resilience, along with the growing body of evidence that suggests supply chains have a material impact on financial performance, has convinced many top business schools to roll out supply chain management programs for senior executives. See the Top 10 Executive Courses in Supply Chain Management