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  5. USF - Masagung

University of San Francisco (USF) - Masagung Graduate School of Management

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University of San Francisco (USF) - Masagung Graduate School of Management

Downtown Campus
101 Howard Street, Suite 100
CA 94105 San Francisco
United States

www.usfca.edu

Executive Education at USF - Masagung


Jump to: Modular Courses

Modular program (in blocks)

1
1,695
Certified Customer Success Manager Level I
This is an introductory certification course for customer success managers (CSMs) and customer success professionals. The course covers the foundational best practices that drive the most effective customer success organizations.
Mar 20, 2025 - May 29, 2025
Customer Service/ General Management English
Completed
2
1,695
Certified Customer Success Manager Level II
This is an intermediate-level course for customer success managers (CSMs). It expands upon the core knowledge of customer success management best practices and strategies laid out in the CCSM Level I Course and focuses on refining your ability to effectively manage internal relationships and a growing portfolio of accounts.
Mar 20, 2025 - May 29, 2025
Customer Service/ General Management English
Completed
3
1,695
Certified Customer Success Manager Level III
This is an advanced-level course for customer success managers (CSMs). It expands upon the core knowledge of customer success management best practices and strategies laid out in the CCSM Level II Course and focuses on creating a more strategic mindset and approach.
Mar 20, 2025 - May 29, 2025
Customer Service/ General Management English
Completed
4
1,695
Certified Customer Success Manager Level I
Sep 14, 2023 - Dec 14, 2023
Customer Service/ General Management English
Completed
5
1,695
Certified Customer Success Manager Level II
Sep 14, 2023 - Dec 14, 2023
Customer Service/ General Management English
Completed
6
1,695
Certified Customer Success Foundations Level I
May 22, 2023 - Aug 11, 2023
Customer Service/ General Management English
Completed

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University of San Francisco (USF) - Masagung Graduate School of Management

Downtown Campus
101 Howard Street, Suite 100
CA 94105 San Francisco
United States

www.usfca.edu

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